■ Frequently Asked Questions
1. How to order the doors & windows?
According to your architecture and decoration style, we can suggest different materials and designs for your choice. You can also send your BOQ or drawing, and we will provide a quotation within 24 hours.
2. Can I order different models and colors in one order?
Yes, your order can mix various colors and models as per your request. All sizes are customized to meet your specific needs.
3. Can I have a sample before placing a bulk order?
Sure. We are pleased to provide customized samples. A sample cost is required, which will be fully returned once the formal order is placed.
4. How is the quality guaranteed?
We have quality controllers (QC) following all key processes. Before loading, we provide photos and videos of your products. Third-party inspections like SGS or COC are also acceptable.
5. Can you assist with shipping and delivery?
Yes, we offer EX-factory, FOB, CIF, and door-to-door delivery terms. We can coordinate with your shipping agent or manage the container loading directly at our facility.
6. What certifications do your fire doors have?
Our fire-rated products are manufactured to meet international standards, including BS476, BS EN 1634, UL10c, ISO 9001, and CE certifications.