Frequently Asked Questions
Are you a factory or a trading company?
We are a professional manufacturer with over 15 years of experience, specializing in barrier gates, retractable gates, and access control systems. OEM & ODM orders are welcome.
What materials are your products made of?
Our gates are mainly made of galvanized steel, stainless steel, aluminum alloy, and high-quality powder-coated steel, ensuring corrosion resistance and long service life.
Can I customize the design or logo?
Yes, we support customized appearance, control logic, color, and logo printing according to customer requirements.
How long is the production lead time?
Standard models can be delivered within 7–15 working days. Customized models may take 20–30 working days.
What is your warranty period and after-sales service?
We offer a 12- to 24-month warranty depending on the model. We provide online technical support, installation guidance, and free spare parts during the warranty period.
How do you package the products for shipment?
Each unit is packed in export-standard wooden cases with protective foam and waterproof wrapping to ensure safe delivery.